Exchange and return policy

- Replacement and return is the right of the content of all our customers and it includes all the products that we offer on our store.

- All products offered on our store are subject to an exchange and return policy according to the terms and conditions stipulated in this page.

- Return or exchange is possible if the product is in the same original condition when purchased and wrapped in the original packaging.

- Return within 30 days and exchange within 20 days from the date of delivery.

- Please contact us via the Contact Us page or via our phone numbers in order to request a return or exchange.

- Please photograph and send the product with specifying the city, address and order number, to be replaced with another product in case the product is corrupt or has a specific defect, or is not used according to the agreed upon.

- The full amount is refunded to the customer if the product he reached was completely different with the product description on the product page on our website.